You probably clicked this page looking for a customer list, a case study, or a wall of logos. There isn't one — and below is the reasoning, stated plainly. Confidentiality is part of what the service is, not a gap in the marketing.
01 · Why the page is bare
None of these are posture. Each one is a consequence of what the service actually does — and what we refuse to ask clients to trade for our marketing.
Lift is measured against the store's pre-install baseline — the monthly revenue the store already makes. That baseline is the single most sensitive figure in any engagement. Publishing a case study publishes that figure to competitors, to paid-media opponents, to anyone scraping the brand name. The default is that the number stays with the owner it belongs to.
Attribution metrics, match-quality scores, and platform-reported performance figures are governed by each ad platform's merchant agreement. Publishing them in case-study form touches rules most merchants shouldn't want their name attached to. We decline to ask any client to opt into that on our behalf.
A recognizable brand logo provides free credibility in exchange for referenced use of the brand. Loomaru charges a flat, revenue-band fee instead of trading on the reputations of the stores it serves. If a logo ever appears on this site, it will be because the merchant asked — not because we did.
The 30-day unconditional money-back, the 99.9% uptime commitment, the 24-hour data purge on cancellation — these are contractual, not case-study-contingent. The right way to evaluate a service like this is to pilot it against the store's own sales report for thirty days. That is a harder proof than a screenshot.
02 · What stands in its place
A case study is one-way communication. These four are bidirectional — and survive the procurement review.
Every engagement measures lift the same way: the merchant's own admin-side sales report for the 30 days before install, against the same window after. The comparison is your store against itself — not against an anonymous 'fellow merchant' from a marketing deck.
On request, and only with clients who have explicitly consented, we connect you to an existing merchant for a direct conversation. No press-release framing, no marketing middle layer. The conversation happens in private; our name is not the subject.
The DPA (Terms §4), the CCPA Service Provider Addendum (Terms §5), the uptime commitment (§Service Level), the 30-day refund (§Refunds), the retention and deletion rules (Privacy §7). Legal reviews these and signs off; they are what actually gates the decision for most procurement teams.
In place of curated case studies, the /log page records what shipped, what broke, and what was learned — chronologically, without revision. A small service's track record is the entries it accumulates over time.
If you still want to talk to someone —
Where appropriate, a reference conversation can be arranged during the engagement — on request, and only with clients who have consented to one. Written questions go to vadim@loomaru.com.